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Win2k8 R2 client failed with error code 13(volume resolution error)

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Ja, ich suche eine Lösung

Could someone please give solution for the below error.

We are using Netbackup 7.1 for master & media server. system state backup for Win2k8 R2 client is failed with error 13(Volume resolution error). Netbackup version for client is 7.1.0.4 and it is passive node of cluster


Final error: 0xe000ff18 - A communications failure has occurred with a Virtual Machine resource.

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Ja, ich suche eine Lösung

Hello,

Need help with most fragile release of Backup Exec,

All of sudden AVVI \ non GRT backup for a Unix machine started failling.

Nothing is changed with this machine or enviorment side (beside 2 hotfixes from symantec for BE),

I guess, it is just the attention seeking tendency of the BE, that cannot see me working on other Imp assignments.

 

V-79-57344-65304 - The Virtual Machine resource is not responding. Backup set canceled.
V-79-57344-65304 - The Virtual Machine resource is not responding. Backup set canceled.

 

Also BE remote agent service stops after that:

Faulting application beremote.exe, version 14.0.1798.0, faulting module ntdll.dll, version 5.2.3790.4937, fault address 0x0002a80f.

 

Thanks in Advance

 

Installation Robot de sauvegarde

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Ja, ich suche eine Lösung

bonjour,

 

j'ai installer backupExec 2010 dans une machine virtuelle , et je veux mon support de sauvegarde soit le robot,mon problème j'ai pas arriver a voir le robot de sauvegarde , comment je fais????

 

M.Salutations

Backup Exec 12.5 issue with HP Storageworks Ultrium 448 SAS

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Ja, ich suche eine Lösung

Hello,

I have a SBS 2008 server with HP Storageworks Ultrium 448 SAS, and Backup Exec 12.5. The issue is that when the backup job starts - it says queued and stays like that for ages. If I try inventory - says no media servers available. I tried uninstalling and reinstalling the backup tape using Symantec drivers - same thing. Tried newest HP driver - same thing. Tried the driver suggested from Microsoft updates - same issue. Repairing the backup exec did not help. The only strange thing that I noticed is that after every install, the device shows in Backup exec that it is in use. I tested the device with HP storageworks and library tools - it is visible, and does not report any issues. 

What can be the problem with that device, and is it possible for some reason the Backup Exec to be broken ?

System Recovery 2011 "Attention needed"

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Ja, ich suche eine Lösung

I use SR2011 on SBS 2003.

I keep on getting an error in the bottom right icon tray saying Status - Attention Needed, Offsite copy 16%.

When I double click the icon it opens SR2011 and a bar appears saying "Connecting to [server]" which gets stuck towards the end. The only solution is to restart the server which is quite a bother. I have checked both disks and they have sufficient space for the backup. After a restart it all works fine for a few days and then I get the problem again. This is a recent problem and I have been running this software smoothly for some time.

Please can you advise how I can resolve this.

Many thanks.

Vault Job Gets Hung

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Ja, ich suche eine Lösung

Hello All,

Facing an issue with automatic vault job.It runs fine to certain point but at 76% it hungs.I have tried to cancel and refire it but its again stopping at 76%

OS-Solaris 10,NBU-6.5

Dec 31, 2012 5:36:30 PM - vault waiting for session ID lock
Dec 31, 2012 5:37:03 PM - vault session ID lock acquired
Dec 31, 2012 5:37:03 PM - vault session ID lock released
Dec 31, 2012 5:36:03 PM - requesting resource asprd222.aldc.att.com.NBVAULT.MAXJOBS
Dec 31, 2012 5:36:03 PM - requesting resource asprd222.aldc.att.com.NBU_POLICY.MAXJOBS.Eject_Production
Dec 31, 2012 5:36:26 PM - granted resource  asprd222.aldc.att.com.NBVAULT.MAXJOBS
Dec 31, 2012 5:36:26 PM - granted resource  asprd222.aldc.att.com.NBU_POLICY.MAXJOBS.Eject_Production
Dec 31, 2012 5:36:26 PM - estimated 0 kbytes needed
Dec 31, 2012 5:36:26 PM - begin Parent Job
Dec 31, 2012 5:36:26 PM - begin Vault: Start Notify Script
Dec 31, 2012 5:36:26 PM - started process RUNCMD (pid=22600)
Dec 31, 2012 5:36:26 PM - ended process 0 (pid=22600)
Operation Status: 0
Dec 31, 2012 5:36:26 PM - end Vault: Start Notify Script; elapsed time 0:00:00
Dec 31, 2012 5:36:26 PM - begin Vault: Execute Script
Dec 31, 2012 5:36:27 PM - started process bpbrm (pid=22614)
Dec 31, 2012 5:36:31 PM - requesting resource asprd222.aldc.att.com.VAULT_CREATE_SESSION_ID.LOCK_TLD(0)_Production
Dec 31, 2012 5:37:02 PM - granted resource  asprd222.aldc.att.com.VAULT_CREATE_SESSION_ID.LOCK_TLD(0)_Production
Dec 31, 2012 5:40:58 PM - Duplication skipped
Dec 31, 2012 5:40:59 PM - vault waiting for assign slot lock
Dec 31, 2012 5:40:59 PM - requesting resource asprd222.aldc.att.com.VAULT_ASSIGN_SLOT.LOCK_TLD(0)_Production
Dec 31, 2012 5:41:07 PM - vault assign slot lock acquired
Dec 31, 2012 5:41:05 PM - granted resource  asprd222.aldc.att.com.VAULT_ASSIGN_SLOT.LOCK_TLD(0)_Production
Dec 31, 2012 5:41:42 PM - vault assign slot lock released
Dec 31, 2012 5:41:42 PM - Catalog Backup skipped
Dec 31, 2012 5:41:42 PM - vault waiting for assign slot lock
Dec 31, 2012 5:41:43 PM - requesting resource asprd222.aldc.att.com.VAULT_ASSIGN_SLOT.LOCK_TLD(0)_Production
Dec 31, 2012 5:42:15 PM - vault assign slot lock acquired
Dec 31, 2012 5:42:17 PM - vault assign slot lock released
Dec 31, 2012 5:42:20 PM - before eject, waiting for media to be unmounted; sleeping for 380 seconds
Dec 31, 2012 5:42:14 PM - granted resource  asprd222.aldc.att.com.VAULT_ASSIGN_SLOT.LOCK_TLD(0)_Production
Dec 31, 2012 5:48:40 PM - starting eject operation
Dec 31, 2012 5:48:40 PM - begin Eject and Report
Dec 31, 2012 5:48:40 PM - connecting
Dec 31, 2012 5:48:40 PM - connected; connect time: 0:00:00
Dec 31, 2012 5:48:42 PM - vault waiting for eject lock
Dec 31, 2012 5:48:42 PM - requesting resource asprd222.aldc.att.com.VAULT_EJECT.LOCK_0
Dec 31, 2012 5:49:08 PM - Info nbrb (pid=7943) Limit has been reached for the logical resource asprd222.aldc.att.com.VAULT_EJECT.LOCK_0
 

Tried to delete the lock files but seems nothing changed.

Please suggest.

8141631
1356966823

exchange

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Ja, ich suche eine Lösung

j'utilise BackupExec2010 , je veux lancer un job de sauvegarde de la base exchange qui situe dans un autre serveur sachant que dans la console  je trouve pas les option d'exchange , comment je peux integrer l'option d'exchange dans ce serveur s'il nexiste (pour ne pas installer de nouveaux BackupExec sur le serveur d'exchange , je préfere lancer la sauvegarde a partir d'une seul console)

mon serveur exchange sous VM(sachant que le serveur phisique d'exchange est craché )

 

 

 

Ready; no media servers are available - BE 2010 R3 Server 2008 SP2 (x64)

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Ja, ich suche eine Lösung

 

Hi,

I’m having a problem with Backup Exec and not backing up any jobs at all the moment – the job status states on all jobs (disks and tape) ‘Ready; no media servers are available’. I am running BE 2010 R3 with all latest patches and updates on a Server 2008 SP2 (x64) box.

This is both Disk backups and tape backups – I have done the following: -

·         Ensured all updates are up to date via LiveUpdate

·         Restarted all BE services

·         Paused ALL devices, disable and re-enable

·         Uninstalled the drivers for the tape drive and disk, restarted the server (a couple of times), re-installed the drivers again

Done the above to no avail and still comes up with that message (Ready; no media server are available)

On the devices tab, I noticed that the media server states ‘Discovering Devices’. After I restart the services or server, all the devices are offline and I have to enable them manually but still states this message ‘Discovering Devices’. When I attempt to perform a job, then it comes up with that message in the job status and hangs there and no way I know of getting rid of it.

At the moment none of my backups jobs are performing. Any other things I can try?

Thanks.


Netbackup SLP Duplication Stuck at mounting

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Ja, ich suche eine Lösung

Hello,

We have been using Netbackup with SLP duplications for over a year with no issues. Suddenly within the last two weeks I am having issues with duplications of SLP duplication from Advanced disk to tape of Exchange GRT backups. This has happened with a regular exchange database and also now a DAG setup. It does not happen for all images though, for the DAG the backup makes mulitple images and others duplicate fine but one seems to get stuck. In the activity monitor all I see is the SLP job with the two duplication jobs (we are copying to two tapes) and they show the operation as mounting. I have left them there for over a day and the state never changes.

This is Netbackup 7.1 running on Windows 2008 R2. We only have one master/media server.

Backing up from Exchange 2010 running on Windows 2008 R2

The job log shows:

30/12/2012 11:45:09 PM - requesting resource LCM_nayul-netbackup-hcart2-robot-tld-0
30/12/2012 11:45:09 PM - granted resource LCM_nayul-netbackup-hcart2-robot-tld-0
30/12/2012 11:45:10 PM - begin Duplicate
30/12/2012 11:45:10 PM - started process RUNCMD (1236)
30/12/2012 11:45:10 PM - ended process 0 (1236)
30/12/2012 11:45:10 PM - requesting resource nayul-netbackup-hcart2-robot-tld-0
30/12/2012 11:45:10 PM - requesting resource nayul-netbackup-hcart2-robot-tld-0
30/12/2012 11:45:10 PM - requesting resource @aaaad
30/12/2012 11:45:10 PM - reserving resource @aaaad
30/12/2012 11:45:10 PM - reserved resource @aaaad
30/12/2012 11:45:10 PM - granted resource 7997L5
30/12/2012 11:45:10 PM - granted resource HP.ULTRIUM5-SCSI.005
30/12/2012 11:45:10 PM - granted resource nayul-netbackup-hcart2-robot-tld-0
30/12/2012 11:45:10 PM - granted resource 7770L5
30/12/2012 11:45:10 PM - granted resource HP.ULTRIUM5-SCSI.003
30/12/2012 11:45:10 PM - granted resource nayul-netbackup-hcart2-robot-tld-0
30/12/2012 11:45:10 PM - granted resource MediaID=@aaaad;DiskVolume=D:\;DiskPool=AdvanceDisk;Path=D:\;StorageServer=nayul-netbackup.na.manwin.local;MediaServer=nayul-netbackup.na.manwin.local

The duplication jobs just show:

30/12/2012 11:45:10 PM - begin Duplicate

This job only started last night since I paused SLP, killed the service so the job stopped and froze the tape it was using because I thought maybe it was an issue with the tape. I had left it run or over a day before that and there was no change. Always in state "mounting"

I am not sure where to look to see what the issue is since I don't know to much about the netbackup log structure. What I do find odd is that the file list is empty (but I read this is normal sometimes until the duplication reaches a certain stage). I do need to find a solution though as the backup is filling up our disk and I can't run others. Also when the image cleanup tries to run it hangs when it reaches this client. I am guessing because it wants the duplication to be done first??

I really need a solution as I need to get these jobs done.

Thank you,

Brent

Netbackup 7.5 Client installer for AIX 6.0 version

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Ja, ich suche eine Lösung

Can any one help me for downloading the Netbackup 7.5 Client installer for AIX 6.0 version

 

Netbackup 7.5.0.3 Automation Question

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Ja, ich suche eine Lösung

Hi everyone,

I've been trying to automate what is easily the most tedius part of my job: image duplication to tape.

Here's a little background about our environment (my apologies if this gets too long). If I leave anything pertinent out, please ask. We have a number of physical servers that we use NB to backup. Over the weekend, we have full backups of both servers and SQL databases for the entire physical server environment written to our SAN. There are three logical drives that exist purely for these images. Currently, every Tuesday morning, I open NB, navigate to the Catalog node and perform a query by setting the following:

- Action: Duplicate
- Disk Types: Basic Disk
- Media Server: <our media server>
- Path: E:\Fulls (one of the three logical drives on our SAN).
- Between: 12/28 (Friday) - And: 12/31: (Monday)
- Copies: Primary Copy
- Policy: All Policies
- Policy Type: All Policy Types
- Client: All Clients

This returns a list of about 660 images. I then go through the results, selecting the images in groups of 2-10 using Shift+Click, right click the selection, and then select Duplicate. I then, on the Setup Duplication Variables dialog box, configure the following:

- Storage Unit: <appropriate storage unit>
- Volume Pool: <appropriate volume pool>
- Retention: <2 weeks / Infinity> <-- depends on which week of the month.
- If This Copy Fails: Continue
- Media Owner: leave blank.

After I've done this for each image returned by the intial query, I run it two more times on the two additional SAN drives. As you can probably guess, this mind-numbing torture.

I've been working during various slow times (like now) to develop a script to automate this. Back in October, I thought I was successful, until I needed to restore a SQL database when lo-and-behold, that image was *NOT* saved off to tape!!! The only thing I can figure out is that the command I had used in my script to list the backups available for to-tape duplication was not including the SQL backups, just the server backups (does that make sense?).

The line I *believe* is giving me trouble is this one:

bpimagelist.exe -d $StartDate -e $EndDate -idonly -M chcbkpsvr02 -st FULL > C:\Scripts\Test\ExportedDupes_$Today.txt

... any ideas?

Library Vault Failed to Complete

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Ja, ich suche eine Lösung

Hi,

We have issues with vault jobs

 

 

IF_OTHER_VAULT_PROBLEM: vault job has not completed successfully since 12/21/12. We found vault job from 12/24/12 hung. Cancelled and restarted. Job processed to 76% and hung again.

 

Please advice

Password protected tapes.

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Ja, ich suche eine Lösung

Ok...next challenge.  I inserted an old tape full backup of my previous file server shares to inventory and catalog to test that I can indeed pull data from the old tapes and I got the following error "The password provided in the job properties does not match the password for this media."  We/I (inherited the old configuration) did not password protect the tapes unless it was automatcially applied by BEX10d when new tapes were added to the media set during preconfigured backup jobs ...configured by my predecessor.  I don't think so b/c i have worked with these tapes before to do restores and did not require to enter a password.  

I came across a users having the same error and they were referred to TECH194494.  Is the only work around?  If so, i'd need some clarification.  I don't understand in the solution how runnnig the commands from the BEMCLI circumvents the password prompt issue for the tape in BEX2012.  Can anyone explain the commands (eg. "enter password on the blank line" then "use the $pass variable in the catalog job"..get-bemedia B2D000031??).  "To catalog backup to disk media", B2D, does not seem to refer to Tape media or restore from tape media.

tnx....

 

8142121

HP LTO-2 Ultrium 400GB Data Cartridge (C7972A) only back ups 280 gb using symantec baCKUP EXEC 10 R3

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Ja, ich suche eine Lösung

Hi all,

We have Symantec Backup Exec 2010 R3 to backup our data on a set of HP LTO-2 Ultrium 400GB Data Cartridge (C7972A) tapes, the problem is that the tape only backup 280gb instead of its full capacity 400gb, kindly what I am missing here?

Thanks

8142841
1357026765

BE2012 Duplicate to Tape stage not performing as desired

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Ja, ich suche eine Lösung

Hi there, here is another of the BE2012 strange behavior case (as i see it):

1) I have multiple servers/jobs with full backup configured daily evening having "keep data for - 1 week" & then a Duplicate to Tape Stage added with Source being "Most Recent Full backup" scheduled on the Last day of every Month (strange? yea..) after the full backup end time..

Now when the Duplicate to tape gets executed successfully i notice that it is taking not the Last Full backup but last 7 full backups (as keep data for 1 week is selected) which is consuming the storage on the tape device.. Can it be explained & solved for me???

2) Also some jobs are configured as Weekly Full backups and keeping data for 4 weeks. Duplicate to tape stage set with Source as "All Backups" scheduled time set after the end time of the weekly full job..

This gets executed and duplicates only the Last Full Weekly backup (and not All Backups).. Not as expected again..

 

Please let me know if this is a bug or am i doing something wrong?


PBX

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Ja, ich suche eine Lösung

In NBU,What are PBX based processes?Are they unified processes?

example of such processes?

How to Increase Job rate in BE 11d & 12.5

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Ja, ich suche eine Lösung

Hi Team,

   We are using BE 11d & 12.5. I taking files from local drive using BE 11d. The job rate is only 500MB/Min. How to i increase my job rate.

 

Note:

Backup is taking from local drive only...

 

Rgds,

vicky

Net backup 7.0.1

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Ja, ich suche eine Lösung

Please share backup related documentation

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Restoration in netbackup 7.0.1

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Ja, ich suche eine Lösung

How to run the restoration in Netbackup 7.0.1

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what is the ports should be open on the firewall to install backup exec remote agent remotly ?

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Ja, ich suche eine Lösung

what is the ports should be open on the firewall to install backup exec remote agent remotly ?

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